Congregation of SAS/MPKBY Agents in Post Offices:-

1.3. Congregation of SAS/MPKBY Agents in Post Offices:-

1. Instances have come to the notice where SAS/MPKBY agents are seen congregating in the post offices soliciting business from the public who approach the post office directly for investment. This practice is against the rules.

2. The Small savings agent is expected to make contact with customers at their residence/ office etc. to explain to them the advantages of savings instruments and secure business by motivating them for investment. The very purpose of their appointment is defeated if they grab the ready business from the public coming to post offices for investment directly at the counter. The agents should not sit in post offices for canvassing business.

3. In this regard, instructions have been issued from time to time. You are requested to reiterate these instructions to all Postmasters once again and impress upon them to take necessary steps to avoid such congregation of small savings agents in the post offices.

4. A close watch may be kept over this issue and during visits by officers and agents if found operating in the public area soliciting business form customers who are anyway attending post office for investment, should be immediately reported to their Appointing Authority for adverse notice as they are not following the letter and spirit of their appointment.

[D.G. Posts letter No. 107-1/2006-SB dated 31.3.2006]